Services, Hours, Contact Info, and Rates

What we do

Comprehensive Ubiquiti UniFi Full Stack Solutions for single or multiple locations
(Network Security, Threat Management, Content Filtering, Region Blocking, Firewall Policies, Site Magic SD-WAN, Routing, VLAN, WLAN, VPN, RADIUS.)
Pre-Construction Consultations for new deployments
Consultations for IT Infrastructure and endpoint expansions and upgrades
IT Infrastructure Audit, Analysis, and Reporting
IT Infrastructure Design
WiFi Coverage Study
IT Infrastructure Deployment, network cabling, cable management, housekeeping
Intelligent Automation (BAS) for Commercial and Residential Applications
Endpoint Management, onboarding, and offboarding
Managed IT Services (MSP)

Remote* and On-Site Support
*Remote support is available without any location restrictions.

Service hours are Monday to Friday 9:00am to 6:00pm EST (holidays excluded).
Emergency service is available at hourly rates only, with a 1.75 coefficient.

CyberQA Inc.
416•520•1369 (between 9am to 6pm EST)

Remote (online and/or telephone) Consulting, Support, and Troubleshooting start at $200.00 for the first hour, with additional hours ranging from $150.00 to $200.00 per hour, billed in 30-minute increments, with a 1-hour minimum required for all customers. A 1-hour fee must be paid in advance for new customers before any work is performed.
On-site Consulting, Support, and Troubleshooting are available only in Toronto and the GTA. The first hour starts at $250.00, with additional hours ranging from $150.00 to $200.00 per hour, billed in 30-minute increments, with a 1-hour minimum required for all customers. A 1-hour fee must be paid in advance for new customers before any work is performed.
Rates vary by complexity of the project.
Estimates can be given up front, if a clearly defined scope of work is provided.
Minimum 2 hour appointment may be required to discuss larger/more complex projects.
Any work performed outside of normal business hours (9:00am to 6:00pm EST) or on holidays will be billed at a 1.75x rate.

The cost of physical labor (equipment and infrastructure installation, upgrades, etc.) starts at $150.00 for the first hour per person. Additional hours are billed at $100.00 per hour per person, with time billed in 30-minute increments and a 2-hour minimum required for all customers. A 2-hour fee must be paid in advance for new customers before any work is performed.
The cost of Commissioning, Configuring, and Reconfiguring for Deployed Solutions starts at $250.00 for the first hour, with additional hours billed at $200.00 per hour. Time is billed in 30-minute increments, with a 1-hour minimum required for all customers.
Larger projects can be undertaken based on the provided quotes.

Note: Services avaiable in Toronto and GTA area only.

Due to the nature of the Service what We provide, there is no warranty on hourly work.
Each hour that we work is billable regardless of the outcome of said work.
New deployments includes a 1 year limited warranty for the physical labor.